Privacy Policy

1. An overview of data protection

General

The following gives a simple overview of what happens to your personal information when you visit our website, request a quote or place an order later. Personal information is any data with which you could be personally identified. Detailed information on the subject of data protection can be found in our privacy policy found below.

Data collection on our website

Who is responsible for the data collection on this website?

Royal-Events GmbH is carrying out the data processing on this website. You will find our contact details in our imprint.

How do we collect your data?

On one hand, your data is collected by informing us i.e. filling in our contact form, write us an email or give us a phone call. On the other hand, certain data is collected automatically by our IT systems when you visit the website. This data is primarily technical data such as the browser and operating system you are using or the time of your access to the page. These data are collected automatically as soon as you enter our website.

What do we use your data for?

Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the website. We use your personal information, which you provide us via contact form, e-mail and/or telephone exclusively within the scope of Art. 6 para. 1 lit. b DSGVO, in order to make you an offer and process orders.

What rights do you have regarding your data?

You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it can be corrected or deleted. You can contact us at any time using the address given in the imprint if you have further questions about the issue of privacy and data protection. You may also, of course, file a complaint with the competent regulatory authorities.

Analytics and third-party tools

When visiting our website, statistical analyses may be made of your surfing behavior. This happens primarily using cookies and analytics. The analysis of your surfing behavior is usually anonymous, i.e. we will not be able to identify you from this data. You can object to this analysis or prevent it by using certain tools (plugins). Detailed information can be found in the following privacy policy.

2. General information and mandatory information

Data protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy.

If you use this website, various pieces of personal data will be collected. Personal information is any data with which you could be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens.

Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.

Notice concerning the party responsible for this website

The party responsible for processing data on this website is:

Royal-Events GmbH
Winckelmannstr. 67
12487 Berlin Germany
Phone: +49 30 639 028 6-0
E-Mail: info@royal-events.de

Revocation of your consent to data processing

Many data processing processes are only possible with your express consent. You can revoke your consent at any time. All you need to do is send us an informal e-mail. The legality of the data processing up to the revocation remains unaffected by the revocation.

Right to file complaints with regulatory authorities

If there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities. The competent regulatory authority for matters related to data protection legislation is the data protection officer of the German state in which our company is based. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon is displayed in your browser's address bar.

If SSL or TLS encryption is activated, the data you transfer to us cannot usually be read by third parties.

Information, blocking, deletion

You have the right to get free information about your stored personal data, their origin and recipients and the purpose of data processing and, if necessary, the right to have this data corrected, blocked or deleted at any time within the scope of the applicable legal provisions. You can contact us at any time at the address given in the imprint if you have any further questions on the subject of personal data.

Opposition to promotional emails

We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational materials not expressly requested. The website operator reserves the right to take specific legal action if unsolicited advertising material, such as email spam, is received.

3. Data collection on our website

Cookies

Some of our web pages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help to make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called "session cookies." They are automatically deleted after your visit. Other cookies remain in your device's memory until you delete them. These cookies make it possible to recognize your browser when you visit the site next time.

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

Server log files

When using our website for information purposes only, i.e. unless you provide us with information elsewhere, we only collect data that your browser transmits to our server (so-called server log files). When you visit our website, we collect the following data that is technically necessary for us to display the website to you:

  • IP address (where appropriate, in anonymised form)
  • Date and time of the access
  • Accessed URL
  • Page that was used before this page was called (referrer)
  • Information about the browser and operating system used on our visited website

These data cannot be assigned to specific persons and will not be combined with data from other sources.

Processing is carried out in accordance with Art. 6 para. 1 lit. f DSGVO on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to check the server log files subsequently if there are any concrete indications of illegal use.

The generated information is stored with the provider ALL-INKL.COM - Neue Medien Münnich, owner: René Münnich (Hauptstraße 68, 02742 Friedersdorf, Germany) and deleted after 30 days.

Contact form / e-mail / phone-call

If you send us enquiries using the contact form, your details from the enquiry form, including the contact data you have provided there, will be stored for the purpose of processing your enquiry, questions on our part and in the context of an order with us. The processing of the data entered in the contact form is thus carried out exclusively on the basis of Art. 6 para. 1 lit. b DSGVO, which permits the processing of data for the fulfilment of a contract or pre-contractual measures. For this purpose we use Microsoft Corporation (One Microsoft Way, Redmond, WA 98052, USA) as e-mail provider within the scope of order processing in accordance with Art. 28 DGSVO.

The same applies to your personal data, which we receive from you by e-mail or by telephone.

In addition, your IP address is stored in the contact form to prevent misuse.

Your personal data will only be passed on to third parties with your express consent in the offer phase. This could be, for example, the passing on of your contact data to a cooperation partner of ours. When executing an order, personal data (e.g. name and telephone number) may be passed on to a cooperation partner, employee and/or vicarious agent if this is necessary to fulfil the order.

The duration of the storage of your personal data is determined by the respective legal retention period (e.g. commercial and tax retention periods). After expiry of this period, the corresponding data will be routinely deleted, provided that they are no longer necessary for the performance or initiation of the contract and/or there is no longer any legitimate interest on our part in the further storage.

Guestbook

If you kindly leave a guestbook entry on our website, the data you have entered will be published on our website with the date of entry and are therefore permanently legible. In addition, your IP address is stored to prevent misuse.

4. Analytics and advertising

Google Analytics

This website uses Google Analytics, a web analytics service. It is operated by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) - "Google".

Google Analytics uses so-called "cookies". These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

Google is certified under the Privacy Shield, so that an adequate level of data protection exists after the European Commission's implementing decision. The certificate is available at: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI

Google Analytics cookies are stored based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in analysing user behaviour in order to optimise both his website and his advertising.

IP anonymization

We have activated the IP anonymization feature on this website. Your IP address will be shortened by Google within the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases the full IP address is sent to a Google server in the US and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide other services regarding website activity and Internet usage for the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google.

Demographic data collection by Google Analytics

This website uses Google Analytics' demographic features. This allows reports to be generated containing statements about the age, gender, and interests of site visitors. This data comes from interest-based advertising from Google and third-party visitor data. This collected data cannot be attributed to any specific individual person. You can disable this feature at any time by adjusting the ads settings in your Google account or you can forbid the collection of your data by Google Analytics as described in the section "Refusal of data collection".

Browser plugin

You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website. You can also prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

Objecting to the collection of data

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this site: Disable Google Analytics.

More information on how Google Analytics handles user data can be found in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=en 

Google Analytics Remarketing

Our websites use the features of Google Analytics Remarketing combined with the cross-device capabilities of Google AdWords and DoubleClick. This service is provided by Google LLC (1600 Amphitheater Parkway, Mountain View, CA 94043, USA).

This feature makes it possible to link target audiences for promotional marketing created with Google Analytics Remarketing to the cross-device capabilities of Google AdWords and Google DoubleClick. In this way, interest-based, personalized advertising messages, which have been adapted to you based on your previous usage and browsing behavior on one device (e.g., smartphone), may also be displayed on another of your devices (e.g. tablet or PC).

Once you have given your consent, Google will associate your web and app browsing history with your Google Account for this purpose. That way, any device that signs in to your Google Account can use the same personalized promotional messaging.

To support this feature, Google Analytics collects Google-authenticated IDs of users that are temporarily linked to our Google Analytics data to define and create audiences for cross-device ad promotion.

You can permanently opt out of cross-device remarketing/targeting by turning off personalized advertising in your Google Account; follow this link: https://www.google.com/settings/ads/onweb.

The aggregation of the data collected in your Google Account data is based solely on your consent, which you may give or withdraw from Google per Art. 6 para. 1 lit. a DSGVO. For data collection operations not merged into your Google Account (for example, because you do not have a Google Account or have objected to the merge), the collection of data is based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in analyzing anonymous user behavior for promotional purposes.

Further information and the data protection regulations can be found in Google's data protection declaration at: https://www.google.com/policies/technologies/ads.

Google AdWords and Google Conversion Tracking

This website uses Google AdWords. AdWords is an online advertising program from Google LLC (1600 Amphitheater Parkway, Mountain View, CA 94043, USA).

As part of Google AdWords, we use so-called conversion tracking. When you click on an ad served by Google, a conversion tracking cookie is set. Cookies are small text files that your internet browser stores on your computer. These cookies expire after 30 days and are not used for personal identification of the user. Should the user visit certain pages of the website and the cookie has not yet expired, Google and the website can tell that the user clicked on the ad and proceeded to that page.

Each user receives a different cookie. Cookies cannot be tracked through the websites of AdWords customers. The information collected using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. Customers see the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, you will not receive any information that personally identifies users. If you do not wish to participate in tracking, you can object to this use by easily deactivating the Google Conversion Tracking cookie via your Internet browser under User Settings. They are then not included in the conversion tracking statistics.

Conversion cookies are stored based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.

For more information about Google AdWords and Google Conversion Tracking, see the Google Privacy Policy: https://policies.google.com/privacy/update.

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

Facebook Pixel

Our website measures conversions using visitor action pixels from Facebook, Facebook Inc. (1601 S. California Ave, Palo Alto, CA 94304, USA) - "Facebook".

These allow the behavior of site visitors to be tracked after they click on a Facebook ad to reach the provider's website. This allows an analysis of the effectiveness of Facebook advertisements for statistical and market research purposes and their future optimization.

The data collected is anonymous to us as operators of this website and we cannot use it to draw any conclusions about our users' identities. However, the data are stored and processed by Facebook, which may make a connection to your Facebook profile and which may use the data for its own advertising purposes, as stipulated in the Facebook privacy policy. This will allow Facebook to display ads both on Facebook and on third-party sites. We have no control over how this data is used.

Check out Facebook's privacy policy to learn more about protecting your privacy: https://www.facebook.com/about/privacy/update.

You can also deactivate the custom audiences remarketing feature in the Ads Settings section at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. You will first need to log in to Facebook. If you do not have a Facebook account, you can opt out of usage-based advertising from Facebook on the website of the European Interactive Digital Advertising Alliance: http://www.youronlinechoices.com/uk/your-ad-choices.

You can prevent the collection of your data by Facebook by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this site: Disable Facebook Tracking.

Bing Ads Tracking

We use the online advertising program "Microsoft Bing Ads" of Microsoft Online Inc. (6100 Neil Road, Reno, NV 89511, USA) - "Microsoft". This technology will re-target users who have already visited our sites through targeted advertising on the Microsoft Partner Network pages and Microsoft search results.

The insertion of the advertisement takes place via the use of cookies, which can be used to analyse the user behaviour when visiting the website and subsequently for targeted and interest-based advertising. The information collected is transferred to Microsoft servers in the United States.

Microsoft is certified under the Privacy Shield, ensuring an adequate level of data protection in accordance with the European Commission's implementing decision. The certificate is available at: https://www.privacyshield.gov/participant?id=a2zt0000000KzNaAAK.

You can prevent the collection of data generated by the cookie and related to your use of the website and the processing of this data by deactivating the setting of cookies. This may restrict the functionality of the website.

In addition, Microsoft may be able to track your usage across multiple electronic devices through cross-device tracking, enabling you to display personalized advertising on or in Microsoft Web pages and apps. You can disable this behavior at http://choice.microsoft.com/en-us/opt-out.

For more information about Microsoft's privacy practices, visit https://privacy.microsoft.com/en-us/privacystatement.

5. Plugins and tools

Google Web Fonts

Our site uses so-called web fonts provided by Google to uniformly display fonts. When you call up a page, your browser loads the required Web fonts into your browser cache to display texts and fonts correctly.

To do this, the browser you are using must connect to Google's servers. This gives Google knowledge that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.

If your browser does not support web fonts, a standard font is used by your computer.

More information about Google Web Fonts can be found at developers.google.com/fonts/faq and in Google's privacy policy: https://policies.google.com/privacy/update.