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Privacy Policy

1. Overview of our Privacy Policy

We use the consent manager service Usercentrics. You can change all your privacy settings here.

General information

The following gives a simple overview of what happens to your personal information when you visit our website, request a quote or make a booking. Personal information is any data with which you could be personally identified. Detailed information on the subject of data protection can be found in our Privacy Policy below.

Data collection on our website

Who is responsible for the data collection on this website?

Royal-Events GmbH carries out the data processing on this website. You will find our contact details in the legal notice.

How do we collect your data?

Your data is collected when you provide it to us, e. g. by filling out our contact form or by sharing your details with us via e-mail or telephone. In addition, certain data is collected automatically by our IT systems when you visit our website. This data is primarily technical data such as the browser and operating system you are using or the time when you access the page. These data are collected automatically as soon as you enter our website.

What do we use your data for?

Some of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the website. We use your personal information, which you provide us via the contact form, e-mail and/or telephone, exclusively within the scope of Art. 6 para. 1 lit. b DSGVO in order to send you quotes and to process bookings.

What rights do you have regarding your data?


Within the framework of the applicable legal provisions, you always have the right to request information about your stored data, its origin, its recipients and the purpose of its collection. Such requests do not incur a fee. You also have a right to request the correction, blocking or deletion of this data. You can contact us at any time using the address provided in the legal notice if you have further questions about the issue of privacy and data protection. Furthermore, you have the right to lodge a complaint with the relevant regulatory authority.

Analytics tools and third-party tools

When visiting our website, your surfing behavior can be statistically evaluated. This is done mainly with cookies and with so-called analysis programs. The analysis of your surfing behavior is usually anonymous; the surfing behavior cannot be traced back to you. You can object to this analysis or prevent it by using certain tools (plugins). Detailed information about this can be found in the following Privacy Policy.

2. General information and mandatory information

Data privacy

The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and it in accordance with the statutory data protection regulations and this Privacy Policy.

If you use this website, various pieces of personal data will be collected. Personal information is any data with which you could be personally identified. This Privacy Policy explains what information we collect and what we use it for. It also explains how and why this happens.

Please note that data transmitted via the internet (e. g. via e-mail communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.

Notice concerning the party responsible for this website

The party responsible for processing data on this website is:

Royal-Events GmbH
Winckelmannstr. 67
12487 Berlin
Telephone: +49 30 639 028 6-0
E-Mail: info@royal-events.de

Revocation of your consent to data processing

Many data processing processes are only possible with your express consent. You can revoke your consent at any time. All you need to do is send us an e-mail. The legality of the data processing until the time of the revocation remains unaffected by the revocation.

The right to file complaints with regulatory authorities

If there has been a breach of data protection legislation, the person affected may file a complaint with the relevant regulatory authority. The relevant regulatory authority for matters related to data protection legislation is the Data Protection Officer of the German state in which our company is based. A list of Data Protection Officers and their contact details can be found at the following link (only available in German): https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as the inquiries you send to us as the website operator. You can recognize an encrypted connection in your browser’s address line when it changes from “http://” to “https://” and the lock icon is displayed in your browser’s address bar.

If SSL or TLS encryption is activated, the data you transfer to us cannot usually be read by third parties.

Information, blocking, deletion

You have the right to get free information about your stored personal data, their origin and recipients, the purpose of the data processing and the right to have this data corrected, blocked or deleted at any time within the scope of the applicable legal provisions. You can contact us at any time using the address provided in the legal notice if you have any further questions on the subject of personal data.

Objection to promotional e-mails

We hereby object to the use of contact data published in the legal notice on our website for the sending promotional and informational materials that we have not expressly requested. The website operator reserves the right to take specific legal action if unsolicited promotional material, such as e-mail spam, is received.

3. Data collection on our website

Cookies

Some of our web pages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help to make our website more user-friendly, effective and secure. Cookies are small text files that are saved by your browser and stored on your computer.
Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit. Other cookies remain in your device’s memory until you delete them. These cookies make it possible to recognize your browser when you visit the site again.
You can configure your browser so that it informs you about the use of cookies. That way, you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when you close your browser. You can find more information about this at the AllAboutCookies.org. Disabling cookies may limit the functionality of this website.

Server log files

When using our website for information purposes only, i.e. if you do not provide us with information, we only collect the data that your browser transmits to our server (so-called server log files). When you access our website, we collect the following data that is technically necessary for us to display the website to you:

These data cannot be assigned to specific persons and will not be combined with data from other sources.

Processing is carried out in accordance with Art. 6 para. 1 lit. f DSGVO on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to check the server log files retrospectively if there are any concrete indications of illegal use.

The information generated is stored by the provider ALL-INKL.COM - Neue Medien Münnich, owner: René Münnich (Hauptstrasse 68, 02742 Friedersdorf, Germany) and deleted after 30 days.

Contact form / e-mail / phone call

If you send us inquiries using the contact form, your details from the form, including the contact data you have provided there, will be stored for the purpose of processing your inquiry, asking any questions we may have and in the context of a booking. The processing of the data you provide in the contact form is thus carried out exclusively on the basis of Art. 6 para. 1 lit. b DSGVO, which permits the processing of data for the fulfillment of a contract or pre-contractual measures. For this purpose we use the Microsoft Corporation (One Microsoft Way, Redmond, WA 98052, USA) as an e-mail provider within the scope of order processing in accordance with Art. 28 DGSVO.

The same applies to any personal data we receive from you via e-mail or telephone.

In addition, if you have filled out the contact form, your IP address is also stored to prevent misuse.

Your personal data will only be passed on to third parties with your express consent during the offer stage (i.e. during the preparation and provision of a quote). This could be, for example, passing on your contact details to one of our cooperation partners. When processing an order, personal data (e. g. name and telephone number) may be passed on to a cooperation partner, employee and/or vicarious agent if this is necessary to fulfill the order.

The duration of the storage of your personal data is determined by the respective legal retention period (e. g. commercial and tax retention periods). After expiry of this period, the corresponding data will be routinely deleted, provided that they are no longer necessary for the processing or initiation of the contract and/or there is no longer any legitimate interest on our part in the further storage.

4. Analytics and Advertising

Google Analytics

Description of the services

This is a web analytics service.

Processing company

Google Ireland Limited (Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland)

Google is certified under the Privacy Shield, so there is an adequate level of data protection in accordance with the European Commission Implementing Decision. The certificate is available at: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI.

Data protection officer of the processing company

Contact details for the data protection officer of the processing company: https://support.google.com/policies/contact/general_privacy_form?hl=en.

Purpose of the data

This list represents the purposes of the data collection and processing:

Technologies used

Typical technologies used by Google are cookies and pixels placed in the browser.

Data collected

This list contains all the (personal) data collected by or through the use of this service:

Legal basis

Art. 6 para. 1 p. 1 lit. a DSGVO is the required legal basis for the processing of the data.

Place of processing

European Union

Retention period

The retention period is the period of time during which the collected data are stored for processing. Data must be deleted as soon as they are no longer needed for the specified processing purposes. The data will be deleted as soon as they are no longer needed for the processing purposes. The retention period depends on the type of data stored.

Transfer to third countries

This service may transfer, store or process the collected data worldwide. Please note that this service may transfer data outside the European Union and the European Economic Area and to a country that does not provide an adequate level of data protection. If the data is transferred to the US, there is a risk that your data may be processed by US authorities for control and monitoring purposes without you possibly having any legal remedy.

Data recipients

The recipients of the collected data are listed below:

Click here to opt out on all domains of the processing company: https://tools.google.com/dlpage/gaoptout?hl=en.

Click here to read the data processor’s privacy policy: https://policies.google.com/privacy?hl=en.

Click here to read the data processor’s cookie policy: https://policies.google.com/technologies/cookies?hl=en.

Details regarding data storage

Information stored

IP anonymization

We have activated the IP anonymization feature on this website. Your IP address will be shortened by Google within the European Union or in other countries that have signed the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide the website operator with other services related to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google.

Demographic data collection

This website uses the “demographic characteristics” feature offered by Google Analytics. This allows reports to be generated containing statements about the age, gender, and interests of site visitors. This data comes from interest-based advertising from Google and third-party visitor data. This data cannot be attributed to any specific individual person.

Google Ads Remarketing

Description of the services

This is a remarketing service.

Processing company

Google Ireland Limited (Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland)

Google is certified under the Privacy Shield, so there is an adequate level of data protection in accordance with the European Commission Implementing Decision. The certificate can be viewed at: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI.

Data protection officer of the processing com

Contact details for the data protection officer of the processing company: https://support.google.com/policies/contact/general_privacy_form?hl=en.

Purpose of the data

This list represents the purposes of the data collection and processing:

Technologies used

Typical technologies used by Google are cookies, which are placed in the browser.

Data collected

This list contains all the (personal) data collected by or through the use of this service:

Legal basis

Art. 6 para. 1 p. 1 lit. a DSGVO is the required legal basis for the processing of the data.

Place of processing

European Union

Retention period

The retention period is the period of time during which the collected data are stored for processing. Data must be deleted as soon as they are no longer needed for the specified processing purposes. The data will be deleted as soon as they are no longer needed for the processing purposes.

Transfer to third countries

This service may transfer, store or process the collected data worldwide. Please note that this service may transfer data outside the European Union and the European Economic Area and to a country that does not provide an adequate level of data protection. If the data is transferred to the US, there is a risk that your data may be processed by US authorities for control and monitoring purposes without you possibly having any legal remedy.

Data recipients

The recipients of the collected data are listed below:

Click here to opt out on all domains of the processing company: https://safety.google/privacy/privacy-controls und https://www.google.com/settings/ads/onweb.

Click here to read the data processor’s privacy policy: https://policies.google.com/privacy?hl=en.

Click here to read the data processor’s cookie policy: https://policies.google.com/technologies/cookies?hl=en.

Details regarding data storage

Information stored

Google Ads Conversion

Description of the services

This is a conversion marketing service for measuring the success of advertising campaigns.

Processing company

Google Ireland Limited (Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland)

Data protection officer of the processing company

Contact details for the data protection officer of the processing company: https://support.google.com/policies/contact/general_privacy_form?hl=en.

Purpose of the data

This list represents the purposes of the data collection and processing:

Technologies used

Typical technologies used by Google are cookies, which are placed in the browser.

Data collected

This list contains all the (personal) data collected by or through the use of this service:

Legal basis

Art. 6 para. 1 p. 1 lit. a DSGVO is the required legal basis for the processing of the data.

Place of processing

European Union

Retention period

The retention period is the period of time during which the collected data are stored for processing. Data must be deleted as soon as they are no longer needed for the specified processing purposes. The data will be deleted as soon as they are no longer needed for the processing purposes.

Transfer to third countries

This service may transfer, store or process the collected data worldwide. Please note that this service may transfer data outside the European Union and the European Economic Area and to a country that does not provide an adequate level of data protection. If the data is transferred to the US, there is a risk that your data may be processed by US authorities for control and monitoring purposes without you possibly having any legal remedy.

Data recipients

The recipients of the collected data are listed below:

Click here to read the data processor’s privacy policy: https://policies.google.com/privacy?hl=en.

Click here to read the data processor’s cookie policy: https://policies.google.com/technologies/cookies?hl=en.

Details regarding data storage

Information stored

Google Tag Manager

Description of the services

This is a tag management system. This allows the user to update measurement codes and related code fragments, which are called tags, on the user’s website or mobile app.

Processing company

Google Ireland Limited (Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland)

Data protection officer of the processing company

Contact details for the data protection officer of the processing company: https://support.google.com/policies/contact/general_privacy_form?hl=en.

Purpose of the data

This list represents the purposes of the data collection and processing:

Technologies used

Google typically uses pixels that are placed in the browser.

Data collected

This list contains all the (personal) data collected by or through the use of this service:

Legal basis

Art. 6 para. 1 p. 1 lit. a DSGVO is the required legal basis for the processing of the data.

Place of processing

United States of America

Retention period

The retention period is the period of time during which the collected data are stored for processing. Data must be deleted as soon as they are no longer needed for the specified processing purposes. The data will be deleted after 14 days of retrieval.

Transfer to third countries

This service may transfer, store or process the collected data worldwide. Please note that this service may transfer data outside the European Union and the European Economic Area and to a country that does not provide an adequate level of data protection. If the data is transferred to the US, there is a risk that your data may be processed by US authorities for control and monitoring purposes without you possibly having any legal remedy.

Data recipients

The recipients of the collected data are listed below:

Click here to opt out on all domains of the processing company: https://safety.google/privacy/privacy-controls.

Click here to read the data processor’s privacy policy: https://policies.google.com/privacy?hl=en.

Click here to read the data processor’s tag manager policy: https://www.google.com/intl/en/about/analytics/tag-manager/use-policy.

Facebook Pixel

Description of the services

This is a tracking technology offered by Facebook and used by other Facebook services such as Facebook Custom Audiences.

Processing company

Facebook Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin, D02, Ireland)

Data protection officer of the processing company

You can contact the data protection officer of the processing company below: https://www.facebook.com/help/contact/540977946302970.

Purpose of the data

This list represents the purposes of the data collection and processing:

Technologies used

Facebook typically uses cookies and pixels that are placed in the browser.

Data collected

This list contains all the (personal) data collected by or through the use of this service:

Legal basis

Art. 6 para. 1 p. 1 lit. a DSGVO is the required legal basis for the processing of the data.

Place of processing

European Union

Retention period

The retention period is the period of time during which the collected data are stored for processing. Data must be deleted as soon as they are no longer needed for the specified processing purposes. The data will be deleted after 720 days at the latest.

Transfer to third countries

This service may transfer the collected data to another country. Please note that this service may transfer data outside the European Union and the European Economic Area and to a country that does not provide an adequate level of data protection. If the data is transferred to the US, there is a risk that your data may be processed by US authorities for control and monitoring purposes without you possibly having any legal remedy. Below is a list of the countries to which the data will be transferred. This may be for various purposes, such as storage or processing:

Data recipients

The recipients of the collected data are listed below:

Click here to revoke Facebook ad preferences: https://www.facebook.com/adpreferences/ad_settings (To do this you must be logged in to Facebook.).

If you do not have a Facebook account, you can disable Facebook’s usage-based advertising on the European Interactive Digital Advertising Alliance website: http://www.youronlinechoices.com.

Click here to read the data processor’s privacy policy: https://www.facebook.com/privacy/explanation.

Click here to read the data processor’s cookie policy: https://www.facebook.com/policies/cookies.

Details regarding data storage

Information stored

Bing Ads Tracking

Description of the services

This is an advertising provider.

Processing company

Microsoft Corporation (One Microsoft Way, Redmond, WA 98052-6399, United States of America)

Microsoft is certified under the Privacy Shield, so there is an adequate level of data protection in accordance with the European Commission Implementing Decision. You can view the certificate here https://www.privacyshield.gov/participant?id=a2zt0000000KzNaAAK.

Data protection officer of the processing company

You can contact the data protection officer of the processing company below: https://www.microsoft.com/de-de/concern/privacy.

Purpose of the data

This list represents the purposes of the data collection and processing:

Technologies used

Microsoft typically uses cookies that are placed in the browser.

Data collected

This list contains all the (personal) data collected by or through the use of this service:

Legal basis

Art. 6 para. 1 p. 1 lit. a DSGVO is the required legal basis for the processing of the data.

Place of processing

European Union

Retention period

The retention period is the period of time during which the collected data are stored for processing. Data must be deleted as soon as they are no longer needed for the specified processing purposes. The data will be deleted as soon as they are no longer needed for the processing purposes.

Transfer to third countries

This service may transfer, store or process the collected data worldwide. Please note that this service may transfer data outside the European Union and the European Economic Area and to a country that does not provide an adequate level of data protection. If the data is transferred to the US, there is a risk that your data may be processed by US authorities for control and monitoring purposes without you possibly having any legal remedy.

Data recipients

The recipients of the collected data are listed below:

Click here to opt out on all domains of the processing company: https://account.microsoft.com/privacy/ad-settings/signedout.

Click here to read the data processor’s privacy policy: https://privacy.microsoft.com/en-us/PrivacyStatement.

Details regarding data storage

Information stored

Usercentrics Consent Management Platform

Description of the services

This is a consent management service. Usercentrics GmbH is used as a data processor on the website for the purpose of consent management.

Processing company

Usercentrics GmbH (Sendlinger Str. 7, 80331 Munich, Germany)

Data protection officer of the processing company

The e-mail address of the data protection officer of the processing company: datenschutz@usercentrics.com.

Purpose of the data

This list represents the purposes of the data collection and processing:

Technologies used

This list contains all the technologies used by this service to collect data. Usercentrics typically uses cookies and pixels that are placed in the browser.

Local Storage

Data collected

This list contains all the (personal) data collected by or through the use of this service:

Legal basis

Art. 6 para. 1 p. 1 lit. c DSGVO is the required legal basis for the processing of the data.

Place of processing

European Union (consent database is located in Belgium)

Retention period

The retention period is the period of time during which the collected data are stored for processing. Data must be deleted as soon as they are no longer needed for the specified processing purposes. The consent data (consent and withdrawal of consent) are stored for three years. The data will then be deleted immediately.

Data recipients

The recipients of the collected data are listed below:

Click here to read the data processor’s privacy policy: https://usercentrics.com/privacy-policy.